Privacy Policy

Welcome to Novabizhub (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.novabizhub.in (the “Site”) and use our services. By accessing or using our Site and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Business Model Clarification

Novabizhub operates as a multi-vendor marketplace. This means that products and services offered on our platform are sold by independent third-party sellers (“Vendors”). We provide the platform to facilitate transactions between buyers and vendors but do not directly manufacture or sell the products ourselves. However, we oversee the platform’s operation, policies, and support to ensure a secure and positive experience for all users.

1. Information We Collect

We may collect the following types of information when you use our Site and services:

Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
Account Information: Username, password, and purchase history.
Transaction Information: Details of orders placed, payment transactions, and order fulfillment.
Technical Information: IP address, browser type, operating system, and other technical data related to your access to our Site.
Usage Data: Information about your interactions with our Site, including pages visited, time spent, and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling orders made through our marketplace.
Providing customer support and responding to inquiries.
Improving our website, products, and services.
Sending promotional offers, newsletters, and updates (you can opt out at any time).
Preventing fraudulent transactions and ensuring security.
Complying with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Vendors: Your relevant order and contact details may be shared with third-party sellers to fulfill your purchases.
Service Providers: Third-party vendors who assist in payment processing, order fulfillment, logistics, and website hosting.
Legal Authorities: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, sale, or transfer of assets, your information may be transferred as part of the business transition.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information by contacting us.
Opt out of marketing communications.
Request restriction of processing your personal data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications indicates your acceptance of the revised policy.

9. Data Retention Policy

We retain user data for a period of 12 months or as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Information related to user accounts, transactions, and activities on the application will be retained for 12 months following the termination of the user’s relationship with Novabizhub, or as needed to comply with legal, regulatory, or contractual obligations. After this period, we will take steps to delete or anonymize the data in a secure manner, ensuring that any personally identifiable information is irreversibly removed.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Company Name: ATHENA GOLD PRIVATE LIMITED
Email: support@novabizhub.in
Contact: +91-8891375774